Natascha and Jelco combine pet boarding with supported daytime activities in Friesland. Personal attention comes first. To make more room for that care, they wanted to spend less time organising bookings and pet records.
The team pays close attention to each animal’s needs. Staff understand canine body language and take time to work out what care each dog needs. For Natascha and Jelco, caring for animals and supporting people belong together. That made it even more important to organise the work behind the scenes.
All care details in one place
Feeding, medication, cleaning and arrival times used to take a lot of coordination. With Aniday, Natascha and Jelco can see which animals are staying and what care they need in one place. Customer details and notes are also easier to find.
Customers handle more themselves
Customers can create their own accounts. Digital punch cards also save the team time and, according to Natascha, have been well received. Organising care now involves fewer separate steps.
Keeping scattered information organised used to be a constant challenge. Now they can find a customer, add a note and check an animal’s arrival or departure more easily. Those small everyday tasks make the difference: less searching and more attention to care.
More attention for the animals
Natascha appreciates the help she gets from the Aniday team when she runs into a problem. With better access to information and less admin, she and Jelco can spend more time caring for their guests. That is the result that matters most to them.
